ICT Infrastructure & Equipment Maintenance
We have a maintenance program that is designed for immediate response with escalation procedures for status and progression of calls. We offer an extended range of services linked to a MONTHLY PAYMENT PLAN.
Our Comprehensive Maintenance program offers the client a cComprehensive contract cover on Hardware, Software, Cabling and Operating Systems. This can be tailored to any particular requirement.
An all-inclusive fixed monthly fee provides:
- Unlimited telephone support calls to our Helpdesk
- Unlimited call outs to your site (3-hour on site)
- A Personal account manager offering strategic IT advice
- Routine proactive server health checks and reports
- Equipment audits and recommendation